You can click here to fill out our custom line jacket form or email us via order@sleekattire.com.

Production time is 3-4 weeks after the invoice is paid. The requested delivery date will only be guaranteed if a payment is made when you receive your invoice.

Yes, rush services are offered at a fee depending on the available slot. During crossing season, slots may be limited.

We accept all major credit cards, and Venmo. FL State Sales Tax will be applied to all Florida State Sales.

Due to the customized nature of the products made, all sales are FINAL and are not eligible for return or exchange.

In the rare occurrence that an error is made, please reach out to us within 7 days of receiving your product! If it is determined that the product you received differs from what was ordered, we will remake/correct your product and re-ship it to you at no cost! Certain restrictions may apply.

Any requests initiated outside the 7-day window will not be granted. All cases will be reviewed in the order received and we will inform you of a determination within 7 days of receiving your return. Items must be in new and unworn condition with all original packaging and free of any marks.

Any changes to your order 24 hours after your payment is made may be subjected to an additional fee depending on the nature of the request. Please note that changes may delay your order and the requested delivery date may not be guaranteed.

If there is a cancellation on your order or any part of your order, you will be subjected to a 25% restocking fee on the item(s).

Yes, we offer a variety of tackle twill and specialty fabric options, as well as custom fabric. You can click here to see our library of fabrics.

Single layered applique is an appliqué stitched on to the garment with no background layer. Whereas, doubled layered applique has a background layer sewn on to the garment first, then the foreground layer is added to create a doubled layer effect.

Sometimes mistaken for cross stitch, zig zag stitch is is a back-and-forth stitch. The color of the zig zag stitching is commonly influenced by the most dominant color of the foreground layer. It is standard to all orders.

It is a dense layer of parallel flat stitches. Satin stitching is perfect for adding more contrast to a design. It is an add-on option.

We use Madeira's polyneon threads, made 100% from polyester and designed to eliminate looping, puckering, and thread breaks. This type of thread is highly durable and smooth, leaving a shiny finish on your embroidery. With a wide range of colors available, you can choose vibrant colors that suit your design.

For the best results, we recommend avoiding designs with realistic photos, gradients, shading, and thin lines. It is best to use designs with solid colors and thick, precise lines for detail and legibility. Solid colors are necessary because our machines cannot transition from one color thread to another. If your image is too detailed, it may need to be redrawn for embroidery. Our goal is to make your design as precise and clean as possible.

Depending on the size of your design, we recommend limiting the number of colors used for the best quality. If your design is less than 5 inches, we recommend at most 5 colors. For designs larger than 5 inches, the number of colors used can be up to 15. The price of your design will be reflected by the number of colors used and the stitch count.